Last Updated: October 10, 2026
Thank you for shopping with Oricast and choosing our finely crafted brass home décor, collectible art pieces, and jewelry. To provide a clear, transparent, and reliable shopping experience, this Shipping Policy explains our order processing times, shipping methods, delivery areas, estimated delivery times, and tracking procedures.
Standard Processing Time: Orders are typically processed, inspected, packed, and prepared for shipment within 1–3 business days after payment confirmation. Business days exclude weekends and public holidays.
Daily Order Cutoff Time: 3:00 PM Beijing Time (UTC+8). Orders placed after the cutoff time, on weekends, or on public holidays will begin processing on the next business day.
Custom and Personalized Items: Items requiring engraving or other personalization may require an additional 2–5 business days for handcrafted preparation before shipment. Please refer to the individual product page for the applicable processing time.
We currently ship exclusively to the contiguous 48 states of the United States.
We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, other U.S. territories, APO/FPO/DPO military addresses, or P.O. Boxes.
Free standard shipping is available on all orders shipped to eligible destinations.
Shipping Method:Standard Shipping
Handling Time:1–3 business days
Transit Time:7–15 business days
Estimated Total Delivery Time:8–18 business days
Shipping Cost:Free ($0.00)
Shipping Origin & Fulfillment Method
To maintain our craftsmanship standards and ensure strict quality control, orders are shipped directly from our operational supply chain center in Xiamen, China. Packages are transported to the United States through established international air shipping services and delivered by local U.S. carriers, such as USPS, UPS, or FedEx, for final-mile delivery.
Delivery Time Estimates
Transit time begins when the package is physically handed over to the shipping carrier for transportation. Delivery times are estimates and may be extended due to severe weather, routine customs inspections, carrier capacity constraints, peak shipping periods, or other circumstances beyond our control.
No Hidden Import Charges
All direct-to-customer international shipments are intended to be shipped under Delivered Duty Paid (DDP) terms.
Oricast covers applicable import duties, import taxes, and customs clearance service fees associated with the shipment.
The total amount displayed at checkout is the amount you are expected to pay for your order. You should not be required to pay additional import duties, customs clearance fees, or import taxes upon delivery.
Shipping Confirmation: Once your package has been handed over to the carrier, we will send a shipping confirmation email to the email address associated with your order. The email will include your tracking number and a tracking link.
Tracking Updates: Carriers typically require 24–48 hours after receiving a package to update the initial tracking information.
Missing Tracking Information: If you have not received a tracking number within 5 business days after payment confirmation, please contact us at [email protected].
Shipping Address Accuracy
Please carefully verify your shipping address before completing your purchase. Once an order has entered the packing or fulfillment stage, we may be unable to change the shipping address.
Returned or Undeliverable Packages
If a package is returned to the shipping origin because of an incorrect address provided by the customer, refusal of delivery, or unsuccessful delivery due to the recipient's unavailability, our customer service team will contact you to discuss the available options.
Depending on the circumstances, we may arrange reshipment or handle the matter in accordance with our Returns & Refunds Policy.
Additional shipping costs, if applicable, will be communicated before reshipment is arranged.
Unexpected Shipping Delays
If an exceptional circumstance beyond our control causes a substantial delay in order fulfillment or delivery, we will contact you by email with an update on the situation. Where applicable, we will offer a full refund option in accordance with the circumstances and applicable law.
Items Damaged During Shipping
If your package arrives with significant external damage or the product itself is damaged, please email clear photographs of the damage to [email protected] within 7 days of delivery.
After reviewing the evidence, we will arrange an appropriate resolution, which may include a free replacement or a refund, as applicable.
Packages Marked as Delivered but Not Received
If your tracking information indicates that your package has been delivered but you cannot locate it, please:
1.Check around your front door, porch, mailbox, and other secure delivery locations.
2.Ask household members or neighbors whether they accepted the package.
3.Contact us at [email protected] if the package is still missing.
We will assist you in contacting the shipping carrier and initiating a delivery investigation.
If you have any questions about returns, exchanges, or refunds, please contact us using the information below.
Operating Entity: Guangying Interactive (Xiamen) Technology Co. Ltd.
Registered Address: Unit 1701, A04, No. 50 Chengyi North Street, Software Park Phase III, Xiamen, Fujian, China
Customer Service Email: [email protected]
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (China Standard Time, UTC+8)
We appreciate your trust in Oricast and are committed to providing a reliable and transparent shopping experience.